Complete Guide to Aero Mexico Airlines Flight Cancellations: Policies, Refunds, and Customer Support

Complete Guide to Aero Mexico Airlines Flight Cancellations: Policies, Refunds, and Customer Support

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4. Select the Flight to Cancel
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5. Initiate Cancellation
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Safety First

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Preemptive Flight Cancellation

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During 24-Hour Risk-Free Cancellation Period

• Full Refund: Cancel any ticket within 24 hours of booking for a full refund, provided the flight departs at least 7 days later.

• Applies to All Fare Types: This policy covers all fare types, including non-refundable and Basic Economy tickets.

• Booking Conditions: The 24-hour window begins when the ticket is purchased.

After 24-Hour Risk-Free Cancellation Period

• Refundable Tickets: Cancel anytime before departure for a full refund to the original payment method.

• Non-Refundable Tickets: Cancellations after 24 hours may result in a travel credit for future use.

• Basic Economy Tickets: Generally non-refundable and non-changeable; cancellation may result in forfeiture of the ticket value.

Within 24 Hours of Flight Departure

• Refundable Tickets: Cancel anytime before departure for a full refund.

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3. Additional Compensation
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Within 24 Hours of Booking

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After 24 Hours of Booking

• Refundable Tickets: You can cancel and receive a refund to your original payment method before the flight departs.

• Non-Refundable Tickets: Cancellations may result in a travel credit for future use.

• Basic Economy Tickets: Generally non-refundable and non-changeable; cancellation may result in forfeiture of the ticket value.

Flight Canceled by Aero Mexico Airlines

• Full Refund: If Aero Mexico Airlines cancels your flight, you are entitled to a full refund, regardless of the reason.

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